![]() ![]() Never reveal any personal information unless you've confirmed you're dealing with a legitimate official. If someone calls claiming to be a government official, hang up and call the number listed on that government agency's official website. Remember that phone scams often use spoofing techniques to deliberately falsify the information transmitted to your caller ID display to disguise their identity or make the call appear to be official. Anyone claiming to be a federal official who asks for money is an imposter. Watch Out for Red Flagsįirst, know that officials with government disaster assistance agencies do not call or text asking for financial account information, and that there is no fee required to apply for or get disaster assistance from FEMA or the Small Business Administration. Scammers use phone, text, mail, email, and even go door to door to target residents of affected areas following hurricanes and damaging storms. Natural disasters and severe weather can create opportunities for fraud in their wake, occurring at a time when people may be especially vulnerable, or targeting charitable intentions. Learn how to prepare for such emergencies and what to do when outages occur. ![]() Emergency Communications TipsĬommunicating can be challenging during power outages caused by severe weather. You'll find instructions there for filing a complaint, along with more information about what happens after a complaint is filed. If you are unable to resolve this matter with your provider, you can file a complaint or share your story with the FCC through the Consumer Complaint Center. We encourage you to contact your provider to resolve any service-related issues resulting from weather-related outages. ![]()
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